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Shipping - SALTY
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Shipping

At Salty Swim, we strive to deliver your orders as quickly and efficiently as possible. Below you will find detailed information about our shipping policies, methods, and costs.

SHIPPING DESTINATIONS

We ship to 45 countries worldwide. Here is the list of countries we currently deliver to:

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and the United States

SHIPPING METHODS

We offer reliable delivery through La Poste, the national postal service of France. This service ensures that your package is delivered to the destination country, where the local postal service takes over.

SHIPPING COSTS AND ESTIMATED DELIVERY TIMES

Whenever possible, we ship your packages in envelope-shaped parcels, allowing them to be tracked and delivered more quickly to their destination, even internationally.

RegionShipping CostEstimated Delivery Time
Mainland France$64-5 business days
European Union$64-5 business days
French Overseas Territories$10Approximately 7 business days
Outside the European Union$10Approximately 7 business days
ORDER PROCESSING TIME

All orders are processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

TRACKING YOUR ORDER

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order through the carrier’s website.

DELAYS AND ISSUES

While we strive to meet the estimated delivery times, there may be occasional delays due to customs processing, local postal service efficiency, or other unforeseen factors. If you experience a significant delay, please contact our customer service team at hello@salty-swim.com.

LOST OR DAMAGED PACKAGES

If your package is lost or damaged in transit, please contact us at hello@salty-swim.com within 45 days of your order date. If a package is deemed lost after this period, we will issue a full refund including shipping costs.

SHIPPING TO REMOTE AREAS

Deliveries to remote or rural areas may take longer than the estimated delivery times. We appreciate your patience and understanding.

CUSTOMS, DUTIES, AND TAXES

For international orders, customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

ADDRESS CHANGES

If you need to change your shipping address after placing an order, please contact us immediately at hello@salty-swim.com. We will do our best to update your information if the order has not yet been processed.

For any other questions or concerns regarding shipping, please feel free to reach out to our customer service team at hello@salty-swim.com. Thank you for shopping with Salty Swim!